TROUBLESHOOTING
QUICK REFERENCE
Your security
system is able to automatically test itself for Power Failures,
Low Batteries, Non-Working Sensors, and Communication problems
with the Monitoring Station. When your security system detects
one of the problems above, the system status light will
illuminate, and interior sirens sound trouble beeps rapidly six
times, and then again every minute, until the trouble condition
is corrected. Also, you may press the System Status button twice
to clear the alert for 4 hours.
Step
Panel is beeping
or
System Status light is on
or
System will not arm
|
Step
Press
the System Status button and listen to the message. (You
may be asked to press the system status button again for
more information, depending on your system) Find
the response message in the list under STEP 3 and click
on it.
|
|
|
Step
If
the problem you are
encountering is not listed above,
or the system response you receive
is not listed in item 3,
please contact our
customer support team.
|
Silencing
Trouble Beeps
Pressing the SYSTEM
STATUS button twice or changing from armed to disarmed or disarmed
to armed while the system has a trouble condition stops the
trouble beeps. Trouble beeps begin again 4 hours later, in some
cases, unless the trouble condition is corrected. If you have
disabled Panel Beeps, system problems will only be indicated by
the system status light.
Clearing System
Status Light
If a
trouble condition is corrected, press the SYSTEM STATUS button
twice, listen to the status message, then disarm the system to
clear system status. If the trouble condition was a low CPU
battery, perform a sensor test by pressing the Test button, then
the Done button, followed by the Cancel button. The SYSTEM
STATUS button should turn off if all trouble conditions have
been corrected.
AC
Power Failure. This
condition occurs if your security system has been
accidentally unplugged or if there has been an AC power
outage. The backup battery will take over. If AC power is
not restored within 15 seconds, the Control Panel will
alert you with trouble beeps. If you press any button, the
display will light and pressing SYSTEM STATUS twice will
confirm the AC power failure. The backup battery, if fully
charged, will last for 18-24 hours with no AC power.
System
Low Battery.
This condition
occurs if the emergency backup battery has been drained. Trouble
beeps will start and the SYSTEM STATUS button will light. Press
the SYSTEM STATUS button twice to hear the trouble message. If
your AC power is not working, your security system will shut down
once the battery is drained. After AC power is restored the
battery will recharge. The panel will report low battery during
the recharging process.
System
Time
is not set. System time has been lost. Set your clock.
To do this, open your Control Panel cover, enter your master code
with the red numbered keys, press the Clock Set button, then press
the Hours and Minutes buttons until the system states the correct
time, then press the Done button.
Alarm
In
Memory. If an alarm has occurred it will remain in
memory until cleared. Trouble beeps will start and the system
status light will illuminate. Press the SYSTEM STATUS button twice
to hear the status report. If an alarm is in memory the panel will
respond with the Sensor # Name Alarm. (Example: "Sensor 1
Front Door Alarm"). To clear alarms in memory press the
SYSTEM STATUS button twice, when the panel is finished speaking,
then press the DISARM button immediately.
Sensor
Open.
This condition occurs if a door or window is open, or a system
sensor has been disturbed or tampered with and not reset properly.
For example, a Motion Sensor may be off the wall or a protected
door or window may have been left open. Your system will indicate
this condition to you by causing the SYSTEM STATUS button to
light. When you press this button twice, the system responds with
"Sensor # Name open" (Example: "Sensor 1 Front
Door Open" this indicates that the sensor on the front door
is open). Correct the problem by resetting the sensor. (Make
sure doors/windows are securely closed, etc)
Sensor
Low Battery. This
condition occurs if a system sensor has a low battery. The sensor
may still be communicating with the Control Panel. Trouble beeps
will start and the SYSTEM STATUS button will light. Press the
SYSTEM STATUS button twice to hear which sensor(s) have trouble.
Sensor batteries can be replaced by the homeowner.
Fail-To-Communicate.
This condition only occurs if your security system tries to send a
signal and cannot communicate with the central monitoring station.
Trouble beeps will start and the SYSTEM STATUS button will light.
Press the SYSTEM STATUS button twice to hear the trouble message.
Sensor Failure.
This condition occurs if a sensor is not communicating with the
Control Panel. Trouble beeps will start and the SYSTEM STATUS
button will light. Press the SYSTEM STATUS button twice to hear
which sensor(s) have trouble. Perform sensor tests. Press Done and
close the cover. If trouble still exists please contact Technical
Support at (800) 951-5111.
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Home Security
ARM Doors & Windows. Press
once to turn the security system protection on for all protected
doors and windows. If a door or window is open when you arm the
system, it will be bypassed after 45 seconds. That zone will not
be protected after the delay time has expired. The SYSTEM STATUS
light will be lit.
Press twice to eliminate the
preprogrammed entry delay. The ARM Doors & Windows button
blinks when No Entry Delay is on.
ARM Motion Sensors. Press Once
to turn protection on for all intrusion Motion Sensors. Use when
no one is home. This is usually used in combination with ARM
Doors & Windows.
DISARM. Press once and enter
your access code using the CODE buttons to turn security
protection off. Some sensors, for example smoke detectors and
panic devices, are still active even when the system is disarmed.
SYSTEM STATUS. Press twice
to hear information about your system. If the button is lit, there
is a problem with the system. If the button is blinking, an alarm
is occurring or has occurred. Press the button to hear what is
wrong with the system.
Click here
for a list of System Tests & Trouble Beeps.
Codes
There are 5 CODE buttons
located on the front of the Control Panel. Each button
represents 2 numbers. The top CODE button is 1-2
which means that this button is pressed when entering either 1
or 2. For example, if your access code is 1-2-3-4 you
must press the 1-2 button twice and the 3-4 button
twice.
CHIME Doors. Press to cause the
Control Panel to beep when protected doors or windows are opened.
This is a nice feature to use if
you’re busy in one part of your home and you want to know when
family members are going in and out of your home.
NOTE: If this button is pressed
and a sensor is not associated (programmed) with this feature the
Control Panel will say, Function not available.
AUXILIARY. Press the EMERGENCY
button and then the AUXILIARY button to sound a manual
auxiliary alarm.
